CVE-2025-27827
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BaseFortify

Publication date: 2025-06-24

Last updated on: 2025-06-26

Assigner: MITRE

Description
A vulnerability in the legacy chat component of Mitel MiContact Center Business through 10.2.0.3 could allow an unauthenticated attacker to conduct an information disclosure attack due to improper handling of session data. A successful exploit requires user interaction and could allow an attacker to access sensitive information, leading to unauthorized access to active chat rooms, reading chat data, and sending messages during an active chat session.
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Meta Information
Published
2025-06-24
Last Modified
2025-06-26
Generated
2026-05-07
AI Q&A
2025-06-24
EPSS Evaluated
2026-05-05
NVD
EUVD
Affected Vendors & Products
Currently, no data is known.
Helpful Resources
Exploitability
CWE
CWE Icon
KEV
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CWE ID Description
CWE-200 The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information.
Attack-Flow Graph
AI Powered Q&A
Can you explain this vulnerability to me?

This vulnerability is an information disclosure flaw in the legacy chat component of Mitel MiContact Center Business. It occurs due to improper handling of session data, allowing an unauthenticated attacker, with user interaction, to access sensitive information. An attacker could gain unauthorized access to active chat rooms, read chat data, and send messages during an active chat session. [1]


How can this vulnerability impact me? :

If exploited, this vulnerability could allow an attacker to access sensitive chat information without authorization. This includes unauthorized access to active chat rooms, reading confidential chat messages, and sending messages as if they were a legitimate user. This could lead to information leakage and potential misuse of the chat system. [1]


What immediate steps should I take to mitigate this vulnerability?

Immediate steps to mitigate CVE-2025-27827 include applying the hotfixes released by Mitel for your specific product version (KB20256817 for 10.2.0.3, KB570775 for 10.1.0.5, KB569707 for 10.0.0.4, and KB571025 for 9.5.0.3). Alternatively, you can disable the Legacy Chat component or migrate to the CloudLink Contact Center Messenger Chat. It is recommended to upgrade to the fixed releases or later versions as detailed in Mitel’s Knowledge Base article SO8353. [1]


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