CVE-2025-10039
Unknown Unknown - Not Provided
BaseFortify

Publication date: 2025-11-21

Last updated on: 2025-11-26

Assigner: Wordfence

Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.
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Meta Information
Published
2025-11-21
Last Modified
2025-11-26
Generated
2026-06-16
AI Q&A
2025-11-21
EPSS Evaluated
2026-06-14
NVD
CVE-2025-10039
EUVD
EUVD-2025-198487
Affected Vendors & Products
Showing 1 associated CPE
Vendor Product Version / Range
elula wsdesk to 3.3.0 (exc)
Helpful Resources
Exploitability
CWE
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KEV
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CWE ID Description
CWE-639 The system's authorization functionality does not prevent one user from gaining access to another user's data or record by modifying the key value identifying the data.
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Executive Summary

This vulnerability is an Insecure Direct Object Reference (IDOR) in the ELEX WordPress HelpDesk & Customer Ticketing System plugin up to version 3.2.9. It occurs because the plugin does not properly validate a user-controlled key ('eh_crm_ticket_single_view_client'), allowing authenticated users with Subscriber-level access or higher to read the contents of all support tickets.

Impact Analysis

An attacker with Subscriber-level access or above can exploit this vulnerability to read all support tickets, potentially exposing sensitive or confidential information contained within those tickets.

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