CVE-2025-12023
Unknown Unknown - Not Provided
BaseFortify

Publication date: 2025-11-21

Last updated on: 2025-12-03

Assigner: Wordfence

Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.
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Meta Information
Published
2025-11-21
Last Modified
2025-12-03
Generated
2026-05-07
AI Q&A
2025-11-21
EPSS Evaluated
2026-05-05
NVD
CVE-2025-12023
EUVD
EUVD-2025-198381
Affected Vendors & Products
Showing 1 associated CPE
Vendor Product Version / Range
elula wsdesk to 3.3.2 (exc)
Helpful Resources
Exploitability
CWE
CWE Icon
KEV
KEV Icon
CWE ID Description
CWE-862 The product does not perform an authorization check when an actor attempts to access a resource or perform an action.
Attack-Flow Graph
AI Powered Q&A
Can you explain this vulnerability to me?

This vulnerability exists in the ELEX WordPress HelpDesk & Customer Ticketing System plugin up to version 3.3.1. It is caused by a missing capability check in the eh_crm_restore_data() function, which allows authenticated users with Subscriber-level access or higher to restore tickets without proper authorization.


How can this vulnerability impact me? :

An attacker with Subscriber-level access or above can restore tickets in the system without proper permission, potentially leading to unauthorized modification of data. This could disrupt ticket management and affect the integrity of customer support records.


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