CVE-2025-62182

Unknown Unknown - Not Provided

Unrestricted File Upload in Pega Customer Service Framework

Publication date: 2026-01-13

Last updated on: 2026-01-13

Assigner: Pegasystems Inc.

Description

Pega Customer Service Framework versions 8.7.0 through 25.1.0 are affected by a Unrestricted file upload vulnerability, where a privileged user could potentially upload a malicious file.

CVSS Scores

EPSS Scores

Probability:
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Meta Information

Published

2026-01-13

Last Modified

2026-01-13

Generated

2026-07-06

AI Q&A

2026-01-14

EPSS Evaluated

2026-07-05

NVD

CVE-2025-62182

EUVD

EUVD-2026-2234

Affected Vendors & Products

Vendor	Product	Version / Range
pega	customer_service_framework	From 8.0.0 (inc) to 25.1.0 (inc)
pega	platform	From 8.0.0 (inc) to 25.1.0 (inc)

Helpful Resources

Exploitability

CWE

KEV

CWE ID	Description
CWE-434	The product allows the upload or transfer of dangerous file types that are automatically processed within its environment.

Attack-Flow Graph

Executive Summary

This vulnerability is an unrestricted file upload issue in the Pega Customer Service Framework versions 8.7.0 through 25.1.0. It allows a privileged user to upload malicious files, potentially bypassing application-layer defenses within the Pega Customer Service Application. This could enable attackers to exploit the system by uploading harmful files. [1]

Impact Analysis

The impact of this vulnerability is that an attacker with privileged access could upload malicious files to the system, which may lead to security breaches such as unauthorized access, data compromise, or disruption of service. Although no client compromises have been reported so far, the vulnerability poses a medium severity risk and requires remediation to maintain security. [1]

Mitigation Strategies

To mitigate this vulnerability, you should update your Pega Customer Service Framework environment to the latest available patch releases that address the issue. Relevant patches include Version 24.2.3 CS Patch Release and Version 25.1.1 CS Patch Release, which are currently available. Applying these patches will remediate the unrestricted file upload vulnerability. For further assistance, contact Pega Global Client Support via the My Support Portal. [1]

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