CVE-2025-62182
Unrestricted File Upload in Pega Customer Service Framework
Publication date: 2026-01-13
Last updated on: 2026-01-13
Assigner: Pegasystems Inc.
Description
Description
CVSS Scores
EPSS Scores
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Meta Information
Affected Vendors & Products
| Vendor | Product | Version / Range |
|---|---|---|
| pega | customer_service_framework | From 8.0.0 (inc) to 25.1.0 (inc) |
| pega | platform | From 8.0.0 (inc) to 25.1.0 (inc) |
Helpful Resources
Exploitability
| CWE ID | Description |
|---|---|
| CWE-434 | The product allows the upload or transfer of dangerous file types that are automatically processed within its environment. |
Attack-Flow Graph
AI Powered Q&A
Can you explain this vulnerability to me?
This vulnerability is an unrestricted file upload issue in the Pega Customer Service Framework versions 8.7.0 through 25.1.0. It allows a privileged user to upload malicious files, potentially bypassing application-layer defenses within the Pega Customer Service Application. This could enable attackers to exploit the system by uploading harmful files. [1]
How can this vulnerability impact me? :
The impact of this vulnerability is that an attacker with privileged access could upload malicious files to the system, which may lead to security breaches such as unauthorized access, data compromise, or disruption of service. Although no client compromises have been reported so far, the vulnerability poses a medium severity risk and requires remediation to maintain security. [1]
What immediate steps should I take to mitigate this vulnerability?
To mitigate this vulnerability, you should update your Pega Customer Service Framework environment to the latest available patch releases that address the issue. Relevant patches include Version 24.2.3 CS Patch Release and Version 25.1.1 CS Patch Release, which are currently available. Applying these patches will remediate the unrestricted file upload vulnerability. For further assistance, contact Pega Global Client Support via the My Support Portal. [1]