Executive Summary

This vulnerability involves multiple issues in the web-based management interface of Cisco Packaged Contact Center Enterprise and Cisco Unified Contact Center Enterprise. An authenticated remote attacker with valid administrative credentials can perform a cross-site scripting (XSS) attack by injecting malicious code into specific pages of the interface. This happens because the interface does not properly validate user-supplied input, allowing the attacker to execute arbitrary script code or access sensitive browser-based information within the context of the affected interface.

Useful 0 Not Useful 0

Impact Analysis

If exploited, this vulnerability could allow an attacker with administrative access to execute arbitrary scripts in the context of the web-based management interface. This could lead to unauthorized access to sensitive information displayed in the browser or manipulation of the interface, potentially compromising the security and integrity of the affected system.

Useful 0 Not Useful 0

Mitigation Strategies

To mitigate this vulnerability, ensure that only trusted administrators have access to the web-based management interface, as exploitation requires valid administrative credentials. Additionally, apply any available patches or updates from Cisco for the affected products. Limit access to the management interface through network controls and monitor for suspicious activity involving the interface.

Useful 0 Not Useful 0