CVE-2026-3278
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Cross-Site Scripting in OpenText ZENworks Service Desk

Publication date: 2026-03-18

Last updated on: 2026-03-19

Assigner: OpenText

Description
Improper neutralization of input during web page generation ('cross-site scripting') vulnerability in OpenText™ ZENworks Service Desk allows Cross-Site Scripting (XSS). The vulnerability could allow an attacker to execute arbitrary JavaScript leading to unauthorized actions on behalf of the user.This issue affects ZENworks Service Desk: 25.2, 25.3.

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Meta Information

Published
2026-03-18
Last Modified
2026-03-19
Generated
2026-07-06
AI Q&A
2026-03-18
EPSS Evaluated
2026-07-05
NVD
CVE-2026-3278
EUVD
EUVD-2026-12825

Affected Vendors & Products

Showing 2 associated CPEs
Vendor Product Version / Range
opentext zenworks_service_desk 25.2
opentext zenworks_service_desk 25.3

Helpful Resources

Exploitability

CWE
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KEV
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CWE ID Description
CWE-79 The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users.

Attack-Flow Graph

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Executive Summary

This vulnerability is a Cross-Site Scripting (XSS) issue in OpenText™ ZENworks Service Desk versions 25.2 and 25.3. It occurs due to improper neutralization of input during web page generation, which means that malicious input is not properly sanitized before being included in web pages.

An attacker can exploit this vulnerability to execute arbitrary JavaScript code in the context of the affected application.

This can lead to unauthorized actions being performed on behalf of the user.

Impact Analysis

The vulnerability can allow an attacker to execute arbitrary JavaScript code within the affected application.

This can result in unauthorized actions being carried out on behalf of the user, potentially compromising user data, session integrity, and application functionality.

Compliance Impact

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