CVE-2025-31960
Information Exposure in HCL BigFix Service Management
Publication date: 2026-05-06
Last updated on: 2026-05-07
Assigner: HCL Software
Description
Description
CVSS Scores
EPSS Scores
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Meta Information
Affected Vendors & Products
| Vendor | Product | Version / Range |
|---|---|---|
| hcltech | bigfix_service_management | 23.0 |
Helpful Resources
Exploitability
| CWE ID | Description |
|---|---|
| CWE-209 | The product generates an error message that includes sensitive information about its environment, users, or associated data. |
Attack-Flow Graph
AI Powered Q&A
Can you explain this vulnerability to me?
HCL BigFix Service Management (SM) has a vulnerability related to improper error handling in its reporting module. Specifically, when an invalid or out-of-range value is provided to the consumer_company parameter during a report-viewing request, the application triggers an unhandled exception.
How can this vulnerability impact me? :
This vulnerability can lead to information exposure because the improper error handling may reveal sensitive details when an unhandled exception occurs. The CVSS score indicates a low to moderate impact on confidentiality, with no impact on integrity or availability.
How does this vulnerability affect compliance with common standards and regulations (like GDPR, HIPAA)?:
The vulnerability in HCL BigFix Service Management involves information exposure due to improper error handling, which could potentially lead to unauthorized disclosure of sensitive information.
Such information exposure may impact compliance with standards and regulations like GDPR and HIPAA, which require protection of personal and sensitive data from unauthorized access or disclosure.
However, specific details on how this vulnerability affects compliance with these regulations are not provided.
How can this vulnerability be detected on my network or system? Can you suggest some commands?
This vulnerability can be detected by monitoring for unhandled exceptions triggered by invalid or out-of-range values supplied to the consumer_company parameter during report-viewing requests in HCL BigFix Service Management.
Specifically, you can attempt to reproduce the issue by sending requests with invalid consumer_company parameter values and observe if the application returns error messages or logs unhandled exceptions.
Commands or scripts that send HTTP requests to the report-viewing endpoint with various invalid consumer_company parameter values could help identify if the system is vulnerable.
What immediate steps should I take to mitigate this vulnerability?
Immediate mitigation steps include applying any patches or updates provided by HCL for BigFix Service Management as described in their security bulletin.
Additionally, restricting access to the reporting module or validating input parameters to prevent invalid consumer_company values can help reduce exposure.