CVE-2025-31960
Analyzed Analyzed - Analysis Complete
Information Exposure in HCL BigFix Service Management

Publication date: 2026-05-06

Last updated on: 2026-05-07

Assigner: HCL Software

Description
HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module. It was observed that supplying an invalid or out-of-range value to the consumer_company parameter during a report-viewing request causes the application to trigger an unhandled exception.
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Meta Information
Published
2026-05-06
Last Modified
2026-05-07
Generated
2026-06-16
AI Q&A
2026-05-06
EPSS Evaluated
2026-06-15
NVD
CVE-2025-31960
EUVD
EUVD-2025-209704
Affected Vendors & Products
Showing 1 associated CPE
Vendor Product Version / Range
hcltech bigfix_service_management 23.0
Helpful Resources
Exploitability
CWE
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KEV
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CWE ID Description
CWE-209 The product generates an error message that includes sensitive information about its environment, users, or associated data.
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Executive Summary

HCL BigFix Service Management (SM) has a vulnerability related to improper error handling in its reporting module. Specifically, when an invalid or out-of-range value is provided to the consumer_company parameter during a report-viewing request, the application triggers an unhandled exception.

Impact Analysis

This vulnerability can lead to information exposure because the improper error handling may reveal sensitive details when an unhandled exception occurs. The CVSS score indicates a low to moderate impact on confidentiality, with no impact on integrity or availability.

Compliance Impact

The vulnerability in HCL BigFix Service Management involves information exposure due to improper error handling, which could potentially lead to unauthorized disclosure of sensitive information.

Such information exposure may impact compliance with standards and regulations like GDPR and HIPAA, which require protection of personal and sensitive data from unauthorized access or disclosure.

However, specific details on how this vulnerability affects compliance with these regulations are not provided.

Detection Guidance

This vulnerability can be detected by monitoring for unhandled exceptions triggered by invalid or out-of-range values supplied to the consumer_company parameter during report-viewing requests in HCL BigFix Service Management.

Specifically, you can attempt to reproduce the issue by sending requests with invalid consumer_company parameter values and observe if the application returns error messages or logs unhandled exceptions.

Commands or scripts that send HTTP requests to the report-viewing endpoint with various invalid consumer_company parameter values could help identify if the system is vulnerable.

Mitigation Strategies

Immediate mitigation steps include applying any patches or updates provided by HCL for BigFix Service Management as described in their security bulletin.

Additionally, restricting access to the reporting module or validating input parameters to prevent invalid consumer_company values can help reduce exposure.

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