Compliance Impact

The vulnerability allows authenticated attackers to read, modify, or destroy database contents through SQL injection. This unauthorized access and potential data manipulation can lead to violations of data protection regulations such as GDPR and HIPAA, which require safeguarding personal and sensitive information against unauthorized access and alteration.

Specifically, the exposure or alteration of sensitive data due to this vulnerability could result in non-compliance with requirements for data integrity, confidentiality, and security mandated by these standards.

Useful 0 Not Useful 0

Executive Summary

CVE-2026-48240 is a SQL injection vulnerability found in Open ISES Tickets versions before 3.44.2, specifically in the ajax/statistics.php file.

The vulnerability occurs because the tick_id and f_tick_id POST parameters are directly concatenated into the WHERE clauses of SQL SELECT statements without proper sanitization or neutralization.

This allows authenticated attackers to craft malicious requests that alter the intended SQL query behavior.

As a result, attackers can read, modify, or delete database contents unauthorizedly.

Useful 0 Not Useful 0

Impact Analysis

This vulnerability can have serious impacts including unauthorized access to sensitive data stored in the database.

Attackers can modify or delete database contents, potentially causing data loss or corruption.

Such unauthorized actions can disrupt normal operations, compromise data integrity, and lead to further security breaches.

Useful 0 Not Useful 0

Detection Guidance

This vulnerability can be detected by monitoring for unusual or suspicious POST requests to the ajax/statistics.php endpoint, specifically those containing the tick_id and f_tick_id parameters. Since the vulnerability involves SQL injection via these parameters, commands that inspect HTTP POST traffic or web server logs for these parameters may help identify exploitation attempts.

• Use network traffic analysis tools (e.g., tcpdump, Wireshark) to filter HTTP POST requests to ajax/statistics.php and look for tick_id or f_tick_id parameters.
• Search web server logs for POST requests containing tick_id or f_tick_id parameters with suspicious or malformed SQL syntax.
• Example command to search logs: grep -i 'tick_id=' /var/log/apache2/access.log
• Example tcpdump command to capture relevant HTTP POST traffic: tcpdump -A -s 0 'tcp port 80 and (((ip[2:2] - ((ip[0]&0xf)<<2)) - ((tcp[12]&0xf0)>>2)) != 0)' | grep -i 'tick_id='

Useful 0 Not Useful 0

Mitigation Strategies

The immediate mitigation step is to upgrade Open ISES Tickets to version 3.44.2 or later, where the SQL injection vulnerability in ajax/statistics.php has been patched.

Until the patch can be applied, restrict access to the vulnerable ajax/statistics.php endpoint to trusted authenticated users only, and monitor for suspicious activity involving the tick_id and f_tick_id POST parameters.

Additionally, consider implementing Web Application Firewall (WAF) rules to detect and block SQL injection attempts targeting these parameters.

Useful 0 Not Useful 0