CVE-2026-7824
Received Received - Intake
PaperCut Hive Ricoh Credential Exposure via Deep Logging

Publication date: 2026-05-05

Last updated on: 2026-05-05

Assigner: PaperCut

Description
An issue was discovered in the PaperCut Hive Ricoh embedded application. When the "Deep Logging" (diagnostic) mode is enabled, the application inadvertently records administrative credentials in plain text within the log files. An attacker with administrative access to the PaperCut Hive management portal could remotely enable deep logging and subsequently retrieve sensitive device passwords from the logs after an authorized user authenticates at the device. This exposure allows for the lateral movement or unauthorized configuration of the physical print hardware.
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Meta Information
Published
2026-05-05
Last Modified
2026-05-05
Generated
2026-05-07
AI Q&A
2026-05-05
EPSS Evaluated
2026-05-05
NVD
EUVD
Affected Vendors & Products
Showing 3 associated CPEs
Vendor Product Version / Range
papercut papercut_hive *
papercut papercut_ng *
papercut papercut_mf *
Helpful Resources
Exploitability
CWE
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KEV
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CWE ID Description
CWE-532 The product writes sensitive information to a log file.
Attack-Flow Graph
AI Powered Q&A
Can you explain this vulnerability to me?

This vulnerability exists in the PaperCut Hive Ricoh embedded application. When the diagnostic feature called "Deep Logging" is enabled, the application mistakenly records administrative credentials in plain text within its log files.

An attacker who has administrative access to the PaperCut Hive management portal can remotely enable this deep logging mode. After an authorized user authenticates at the device, the attacker can then retrieve sensitive device passwords from the logs.

This exposure allows the attacker to move laterally within the network or to configure the physical print hardware without authorization.


How can this vulnerability impact me? :

The vulnerability can lead to unauthorized disclosure of administrative credentials, which compromises the security of the PaperCut Hive managed devices.

An attacker could use the exposed credentials to move laterally within the network, gaining access to other systems or resources.

Additionally, the attacker could alter the configuration of physical print hardware, potentially disrupting operations or causing further security issues.


How can this vulnerability be detected on my network or system? Can you suggest some commands?

This vulnerability involves the PaperCut Hive Ricoh embedded application recording administrative credentials in plain text within log files when "Deep Logging" mode is enabled.

To detect this vulnerability on your system, you should check if the "Deep Logging" (diagnostic) mode is enabled in the PaperCut Hive management portal or related PaperCut applications.

Additionally, inspecting log files for the presence of administrative credentials in plain text can help identify if the vulnerability is active.

Specific commands are not provided in the available resources, but general steps include:

  • Access the PaperCut Hive management portal and verify the status of the "Deep Logging" setting.
  • Search log files on the device or server for keywords such as "admin", "password", or other credential-related terms in plain text.
  • Use system commands to search logs, for example, on a Unix-like system: grep -iE 'password|admin' /path/to/papercut/logs/*
  • Monitor network traffic for unusual access patterns to the PaperCut Hive management portal that might indicate enabling of deep logging.

What immediate steps should I take to mitigate this vulnerability?

To mitigate this vulnerability, users should apply the latest security patches or updates provided by PaperCut.

Additionally, it is advisable to disable the "Deep Logging" (diagnostic) mode to prevent administrative credentials from being recorded in plain text within log files.


How does this vulnerability affect compliance with common standards and regulations (like GDPR, HIPAA)?:

The vulnerability involves the exposure of administrative credentials in plain text within log files when deep logging is enabled. This exposure could lead to unauthorized access to sensitive device passwords and potentially allow lateral movement or unauthorized configuration of print hardware.

Such exposure of sensitive credentials may impact compliance with common standards and regulations like GDPR and HIPAA, which require the protection of sensitive information and credentials to prevent unauthorized access and data breaches.

However, the provided context and resources do not explicitly discuss the impact of this vulnerability on compliance with these standards.


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