CVE-2026-48188
SQL Injection in OTRS Database Layer
Publication date: 2026-06-01
Last updated on: 2026-06-01
Assigner: OTRS AG
Description
Description
CVSS Scores
EPSS Scores
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Meta Information
Affected Vendors & Products
| Vendor | Product | Version / Range |
|---|---|---|
| otrs | otrs | 7.0 |
| otrs | otrs | 8.0 |
| otrs | otrs | 2023 |
| otrs | otrs | 2024 |
| otrs | otrs | 2025 |
| otrs | otrs | to 2026.4 (exc) |
| otrs | otrs_community_edition | 6.0 |
Helpful Resources
Exploitability
| CWE ID | Description |
|---|---|
| CWE-20 | The product receives input or data, but it does not validate or incorrectly validates that the input has the properties that are required to process the data safely and correctly. |
Attack-Flow Graph
AI Powered Q&A
Can you explain this vulnerability to me?
This vulnerability is an improper input validation issue in the database layer module of OTRS or ((OTRS)) Community Edition. It allows an unauthenticated attacker to perform SQL injection, which can lead to bypassing authentication controls.
The vulnerability only affects systems where the MySQL or MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode.
How can this vulnerability impact me? :
An attacker exploiting this vulnerability can bypass authentication without needing valid credentials, potentially gaining unauthorized access to the system.
This can lead to a compromise of sensitive data and unauthorized actions within the affected OTRS system.