CVE-2026-14930
Received Received - Intake

Unauthenticated File Upload in JS Help Desk WordPress Plugin

Publication date: 2026-07-31

Last updated on: 2026-07-31

Assigner: WPScan

Description
The JS Help Desk WordPress plugin before 3.1.4 does not perform any authorization, nonce, or ownership check on a front-end request dispatcher, allowing unauthenticated users to upload files (limited to the JS Help Desk WordPress plugin before 3.1.4's inert allowed extensions) and attach them to arbitrary users' support tickets.

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Meta Information

Published
2026-07-31
Last Modified
2026-07-31
Generated
2026-07-31
AI Q&A
2026-07-31
EPSS Evaluated
N/A
NVD
CVE-2026-14930
EUVD
EUVD-2026-51423

Affected Vendors & Products

Showing 1 associated CPE
Vendor Product Version / Range
js_help_desk js_help_desk to 3.1.4 (exc)

Helpful Resources

Exploitability

CWE
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KEV
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CWE ID Description
CWE-UNKNOWN

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Executive Summary

The JS Help Desk WordPress plugin before version 3.1.4 has a vulnerability where it does not verify authorization, nonce, or ownership for front-end requests. This allows unauthenticated users to upload files restricted to the plugin's allowed extensions and attach them to any user's support tickets.

Detection Guidance

Check if the JS Help Desk WordPress plugin version is below 3.1.4. Look for unauthorized file uploads in support ticket attachments or unusual user activity.

Impact Analysis

An attacker could exploit this to upload malicious files to support tickets, potentially leading to code execution, data theft, or further compromise of the WordPress site. Users may unknowingly interact with harmful files attached to their tickets.

Compliance Impact

This vulnerability could lead to unauthorized file uploads, potentially exposing sensitive user data. This may violate GDPR's data protection requirements or HIPAA's security rules if protected health information is compromised.

Mitigation Strategies

Update the JS Help Desk plugin to version 3.1.4 or later immediately. Review support tickets for suspicious file uploads and remove any unauthorized files.

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