CVE-2026-1832
Received Received - Intake

Unauthorized Cache Deletion in ThriveDesk WordPress Plugin

Publication date: 2026-07-11

Last updated on: 2026-07-11

Assigner: Wordfence

Description
The ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Knowledge Base plugin for WordPress is vulnerable to unauthorized cache deletion due to a missing capability check on the 'thrivedesk_clear_cache' AJAX action in all versions up to, and including, 2.1.7. This makes it possible for authenticated attackers, with Subscriber-level access and above, to clear the plugin's cache.

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Meta Information

Published
2026-07-11
Last Modified
2026-07-11
Generated
2026-07-11
AI Q&A
2026-07-11
EPSS Evaluated
N/A
NVD
CVE-2026-1832
EUVD
EUVD-2026-43146

Affected Vendors & Products

Showing 1 associated CPE
Vendor Product Version / Range
thrivedesk live_chat_ai_chatbot_helpdesk_&_knowledge_base to 2.1.7 (inc)

Helpful Resources

Exploitability

CWE
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KEV
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CWE ID Description
CWE-862 The product does not perform an authorization check when an actor attempts to access a resource or perform an action.

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Executive Summary

The ThriveDesk plugin for WordPress, which provides live chat, AI chatbot, helpdesk, and knowledge base features, has a vulnerability due to a missing capability check on the 'thrivedesk_clear_cache' AJAX action.

This means that authenticated users with Subscriber-level access or higher can delete the plugin's cache without proper authorization.

Impact Analysis

An attacker with at least Subscriber-level access can clear the plugin's cache, which may lead to performance degradation or disruption of normal plugin operations.

While this does not directly compromise data confidentiality or availability, it can cause inconvenience and potentially impact the user experience on the affected WordPress site.

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