CVE-2026-60843
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Privilege Escalation in Oracle Citizen Interaction Center

Vulnerability report for CVE-2026-60843, including description, CVSS score, EPSS score, affected products, exploitability, helpful resources, and attack-flow context.

Publication date: 2026-07-21

Last updated on: 2026-08-06

Assigner: Oracle

Description

Vulnerability in the Oracle Citizen Interaction Center product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows high privileged attacker with network access via HTTP to compromise Oracle Citizen Interaction Center. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Citizen Interaction Center accessible data as well as unauthorized access to critical data or complete access to all Oracle Citizen Interaction Center accessible data. CVSS 3.1 Base Score 6.5 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:N).

CVSS Scores

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Meta Information

Published
2026-07-21
Last Modified
2026-08-06
Generated
2026-08-11
AI Q&A
2026-07-22
EPSS Evaluated
2026-08-09
NVD
EUVD

Affected Vendors & Products

Showing 1 associated CPE
Vendor Product Version / Range
oracle e-business_suite From 12.2.3 (inc) to 12.2.15 (inc)

Helpful Resources

Exploitability

CWE
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KEV
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CWE ID Description
CWE-284 The product does not restrict or incorrectly restricts access to a resource from an unauthorized actor.

Attack-Flow Graph

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Executive Summary

This is a vulnerability in Oracle Citizen Interaction Center, part of Oracle E-Business Suite. It affects versions 12.2.3 to 12.2.15. The issue allows a highly privileged attacker with network access via HTTP to compromise the system. Successful exploitation can lead to unauthorized creation, deletion, or modification of critical data, as well as unauthorized access to all Oracle Citizen Interaction Center data.

Detection Guidance

Detection of this vulnerability requires checking for vulnerable versions of Oracle Citizen Interaction Center (12.2.3-12.2.15) and verifying if HTTP network access is enabled for high-privileged users. Review Oracle E-Business Suite logs for unauthorized data access or modification attempts. Ensure all HTTP interfaces are properly secured and restrict network access to only trusted sources.

Impact Analysis

If exploited, this vulnerability could allow attackers to gain unauthorized access to sensitive data, modify or delete critical information, or create false data within the Oracle Citizen Interaction Center. This could lead to data breaches, loss of data integrity, or unauthorized system access, depending on the attacker's goals.

Compliance Impact

This vulnerability could significantly impact compliance with regulations like GDPR and HIPAA. Unauthorized access or modification of data could violate confidentiality requirements, while data integrity issues may breach compliance standards. Organizations using affected versions may face legal penalties or reputational damage.

Mitigation Strategies

Apply the latest Oracle Critical Patch Update for Oracle E-Business Suite to address the vulnerability in the Citizen Interaction Center component.

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