Cleartext Storage of Sensitive Information in Simplex Incident Manager

Executive Summary

This vulnerability involves sensitive information being stored in plaintext in memory by Johnson Controls Simplex Incident Manager and Autocall Fire Administrator software versions before 2.01.05. An attacker could exploit this to retrieve embedded sensitive data from the system's memory.

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Detection Guidance

This vulnerability involves cleartext storage of sensitive data in memory. Detection requires inspecting memory dumps or process analysis tools for exposed credentials or sensitive information in Simplex Incident Manager or Autocall Fire Administrator versions before 2.01.05. Use memory forensics tools like Volatility or process monitors to analyze running instances of these applications.

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Impact Analysis

An attacker could gain access to sensitive data stored in memory, potentially leading to unauthorized access to confidential information. This could include credentials, personal data, or other sensitive details depending on the system's configuration.

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Compliance Impact

The vulnerability involves cleartext storage of sensitive information in memory, which could lead to unauthorized access to embedded sensitive data. This may violate compliance requirements under GDPR (data protection) and HIPAA (healthcare data privacy) by exposing personal or confidential information without encryption or proper safeguards.

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Mitigation Strategies

Update Simplex Incident Manager / Autocall Fire Administrator to version 2.01.05 or later to address the vulnerability. Check Johnson Controls' security advisories for patches and follow their recommended security hardening steps.

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