CVE-2026-62607

Analyzed Analyzed - Analysis Complete

Oracle Customer Care Data Access Vulnerability

Publication date: 2026-08-18

Last updated on: 2026-08-31

Assigner: Oracle

Description

Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows high privileged attacker with network access via HTTP to compromise Oracle Customer Care. While the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.7 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:H/I:H/A:N).

CVSS Scores

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Meta Information

Published

2026-08-18

Last Modified

2026-08-31

Generated

2026-09-08

AI Q&A

2026-08-19

EPSS Evaluated

2026-09-07

NVD

CVE-2026-62607

Affected Vendors & Products

Vendor	Product	Version / Range
oracle	customer_care	*

Helpful Resources

Exploitability

CWE

KEV

CWE ID	Description
CWE-284	The product does not restrict or incorrectly restricts access to a resource from an unauthorized actor.

Attack-Flow Graph

Executive Summary

This is a vulnerability in Oracle Customer Care, part of Oracle E-Business Suite. It affects versions 12.2.3 to 12.2.15. An attacker with high privileges and network access via HTTP can exploit it to compromise Oracle Customer Care. The vulnerability may also impact other products due to scope change.

Detection Guidance

This CVE affects Oracle Customer Care in Oracle E-Business Suite versions 12.2.3-12.2.15. Detection requires checking for vulnerable versions and applying Oracle's security patches. No specific commands are provided in the CVE details. Review Oracle's security advisories for patch availability and follow their detection guidance.

Impact Analysis

An attacker could gain unauthorized access to critical data, allowing them to create, delete, or modify data within Oracle Customer Care. They could also access all data accessible by Oracle Customer Care, leading to potential data breaches or corruption.

Compliance Impact

This vulnerability could lead to unauthorized data access or modification, violating confidentiality and integrity requirements in GDPR and HIPAA. Non-compliance risks include legal penalties, fines, and reputational damage due to potential data breaches.

Mitigation Strategies

Apply the latest Oracle E-Business Suite patches for Oracle Customer Care versions 12.2.3 to 12.2.15. Restrict network access to HTTP interfaces and limit privileges for users accessing Oracle Customer Care. Monitor for unauthorized data modifications or access attempts.

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