CVE-2026-74820
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SQL Injection in ServiceNow AI Platform

Publication date: 2026-08-27

Last updated on: 2026-09-01

Assigner: ServiceNow

Description
ServiceNow has remediated a SQL injection vulnerability that was identified in in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute arbitrary SQL statements against the instance's underlying database and gain access to, or modify, instance data beyond what was intended.  ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances.  We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

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Meta Information

Published
2026-08-27
Last Modified
2026-09-01
Generated
2026-09-17
AI Q&A
2026-08-28
EPSS Evaluated
2026-09-15
NVD
CVE-2026-74820

Affected Vendors & Products

Showing 2 associated CPEs
Vendor Product Version / Range
servicenow ai_platform to 2026-08-01 (inc)
servicenow ai_platform *

Helpful Resources

Exploitability

CWE
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KEV
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CWE ID Description
CWE-89 The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. Without sufficient removal or quoting of SQL syntax in user-controllable inputs, the generated SQL query can cause those inputs to be interpreted as SQL instead of ordinary user data.

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Executive Summary

This is a SQL injection vulnerability in ServiceNow's AI platform that allows an unauthenticated user to execute arbitrary SQL statements against the instance's database. This could lead to unauthorized access or modification of data beyond intended permissions.

Detection Guidance

Detection of this SQL injection vulnerability requires checking ServiceNow AI platform instances for the presence of the patched version. Review system logs for unusual SQL queries or unauthorized database access attempts. Ensure all instances are updated to the latest patched release as recommended by ServiceNow.

Impact Analysis

An attacker could exploit this to read, alter, or delete sensitive data in the database, potentially leading to data breaches, loss of confidentiality, or integrity issues. Unauthorized modifications could disrupt services or lead to compliance violations.

Compliance Impact

This vulnerability could lead to unauthorized data access or modification, violating GDPR's data protection principles or HIPAA's security requirements for protected health information. Compliance may be compromised if data breaches occur due to exploitation.

Mitigation Strategies

Apply the security update provided by ServiceNow to hosted instances or upgrade to a patched release if using self-hosted versions. Ensure all partners and customers promptly implement the update.

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