CVE-2026-13016
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SQL Injection in ServiceNow AI Platform

Publication date: 2026-09-24

Last updated on: 2026-09-24

Assigner: ServiceNow

Description
ServiceNow has remediated a SQL injection vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute arbitrary SQL statements against the instance's underlying database and gain access to, or modify, instance data beyond what was intended.  ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.

CVSS Scores

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Meta Information

Published
2026-09-24
Last Modified
2026-09-24
Generated
2026-09-25
AI Q&A
2026-09-24
EPSS Evaluated
N/A
NVD
CVE-2026-13016
EUVD
EUVD-2026-86399

Affected Vendors & Products

Currently, no data is known.

Helpful Resources

Exploitability

CWE
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KEV
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CWE ID Description
CWE-UNKNOWN

Attack-Flow Graph

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Executive Summary

This is a SQL injection vulnerability in the ServiceNow AI Platform. It allows an unauthenticated user, under certain conditions, to execute arbitrary SQL commands against the instance's database. This could lead to unauthorized access or modification of data beyond intended permissions.

Detection Guidance

Detection of this SQL injection vulnerability requires checking for unauthorized database access or modifications. Review database logs for unusual SQL queries or changes to instance data. Ensure ServiceNow instances are updated to the latest patched release to prevent exploitation.

Impact Analysis

An attacker could exploit this to read, alter, or delete sensitive data stored in the ServiceNow instance. This includes customer data, internal records, or other confidential information. The high CVSS score indicates significant potential impact.

Compliance Impact

This vulnerability could lead to unauthorized data access or breaches, violating compliance requirements like GDPR (data protection) or HIPAA (health information). Organizations may face legal penalties, fines, or reputational damage if exploited.

Mitigation Strategies

Apply the security update provided by ServiceNow to hosted instances or upgrade to a patched release if you are a self-hosted customer. Ensure all instances are updated promptly to prevent potential exploitation.

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