CVE-2026-6377
Received Received - Intake

Path Traversal in Next4Biz CSM

Publication date: 2026-09-07

Last updated on: 2026-09-07

Assigner: Computer Emergency Response Team of the Republic of Turkey

Description
Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal. This issue affects CSM (Customer Service Management): from 6.8.9 through 07092026. NOTE: The vendor was contacted early about this disclosure but did not respond in any way.

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Meta Information

Published
2026-09-07
Last Modified
2026-09-07
Generated
2026-09-07
AI Q&A
2026-09-07
EPSS Evaluated
N/A
NVD
CVE-2026-6377
EUVD
EUVD-2026-72460

Affected Vendors & Products

Showing 1 associated CPE
Vendor Product Version / Range
next4biz_information_technologies_inc csm From 6.8.9 (inc) to 07092026 (inc)

Helpful Resources

Exploitability

CWE
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KEV
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CWE ID Description
CWE-22 The product uses external input to construct a pathname that is intended to identify a file or directory that is located underneath a restricted parent directory, but the product does not properly neutralize special elements within the pathname that can cause the pathname to resolve to a location that is outside of the restricted directory.

Attack-Flow Graph

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Executive Summary

This is a Path Traversal vulnerability in Next4Biz CSM software versions 6.8.9 through 07092026. It allows attackers to access restricted directories outside the intended path by manipulating file paths in requests.

Detection Guidance

This CVE describes a Path Traversal vulnerability in Next4Biz CSM versions 6.8.9 through 07092026. Detection typically involves checking for unusual file access patterns or requests containing path traversal sequences like '../' or '..\' in URLs or file paths. Monitor logs for suspicious requests targeting the CSM application. No specific commands are provided in the context.

Impact Analysis

An attacker could read sensitive files on the server, including configuration files, user data, or other restricted resources. This could lead to data breaches, unauthorized access to confidential information, or further system compromise depending on the exposed data.

Compliance Impact

This vulnerability could lead to non-compliance with GDPR (data protection) and HIPAA (health information privacy) by exposing sensitive personal or health data. Organizations may face legal penalties, fines, or reputational damage if such data is compromised through this flaw.

Mitigation Strategies

Immediately update CSM to a version outside the affected range (6.8.9 through 07092026). If no patch is available, consider isolating the system or restricting network access to it until a fix is applied.

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