CVE-2026-83165

Received Received - Intake

Oracle Customer Interaction History Privilege Escalation

Publication date: 2026-09-15

Last updated on: 2026-09-15

Assigner: Oracle

Description

Vulnerability in the Oracle Customer Interaction History product of Oracle E-Business Suite (component: User Interface). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTPS to compromise Oracle Customer Interaction History. Successful attacks of this vulnerability can result in takeover of Oracle Customer Interaction History. CVSS 3.1 Base Score 8.8 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H).

CVSS Scores

EPSS Scores

Probability:
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Meta Information

Published

2026-09-15

Last Modified

2026-09-15

Generated

2026-10-06

AI Q&A

2026-09-16

EPSS Evaluated

2026-10-04

NVD

CVE-2026-83165

EUVD

EUVD-2026-79492

Affected Vendors & Products

Vendor	Product	Version / Range
oracle	customer_interaction_history	From 12.2.3 (inc) to 12.2.15 (inc)

Helpful Resources

Exploitability

CWE

KEV

CWE ID	Description
CWE-UNKNOWN

Attack-Flow Graph

Executive Summary

This is a vulnerability in Oracle Customer Interaction History within Oracle E-Business Suite. It affects versions 12.2.3 to 12.2.15 and allows a low-privileged attacker with network access via HTTPS to take over the system. The vulnerability has a CVSS score of 8.8, indicating high impact on confidentiality, integrity, and availability.

Impact Analysis

An attacker could exploit this to gain full control over the Oracle Customer Interaction History system. This could lead to unauthorized access to sensitive data, modification or deletion of critical information, and disruption of services.

Compliance Impact

This vulnerability could lead to breaches of GDPR or HIPAA by exposing personal or health data. Organizations using affected versions may face compliance violations, legal penalties, and reputational damage due to unauthorized access or data loss.

Mitigation Strategies

Apply the latest Oracle E-Business Suite patches for Oracle Customer Interaction History versions 12.2.3 to 12.2.15. Restrict network access to HTTPS ports and limit privileges for users accessing the component.

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