CVE-2026-85407
Received Received - Intake

Eleveo Quality Management Denial of Service via Conversation Handler

Vulnerability report for CVE-2026-85407, including description, CVSS score, EPSS score, affected products, exploitability, helpful resources, and attack-flow context.

Publication date: 2026-09-04

Last updated on: 2026-09-04

Assigner: VulDB

Description

A vulnerability was found in Eleveo Quality Management 9.7.0. This issue affects some unknown processing of the file /enc-fwk-data/api/v3/conversations/<ID>/events of the component Conversation Handler. The manipulation of the argument labels results in denial of service. The attack can be executed remotely. The exploit has been made public and could be used. The vendor was contacted early about this disclosure but did not respond in any way.

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Meta Information

Published
2026-09-04
Last Modified
2026-09-04
Generated
2026-09-04
AI Q&A
2026-09-04
EPSS Evaluated
N/A
NVD
EUVD

Affected Vendors & Products

Showing 1 associated CPE
Vendor Product Version / Range
eleveo quality_management 9.7.0

Helpful Resources

Exploitability

CWE
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KEV
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CWE ID Description
CWE-404 The product does not release or incorrectly releases a resource before it is made available for re-use.

Attack-Flow Graph

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Executive Summary

This vulnerability is a denial of service issue in Eleveo Quality Management 9.7.0. It involves manipulating the 'labels' argument in the file path /enc-fwk-data/api/v3/conversations/<ID>/events. This manipulation can cause the system to become unavailable by triggering excessive resource consumption or crashes.

Detection Guidance

This vulnerability involves a denial of service via manipulation of the /enc-fwk-data/api/v3/conversations/<ID>/events endpoint in Eleveo Quality Management 9.7.0. To detect it, monitor for unusual traffic patterns or repeated requests to this endpoint with modified 'labels' arguments. Check server logs for excessive requests or errors related to this path.

Impact Analysis

The vulnerability allows remote attackers to disrupt service availability by sending crafted requests. This could lead to system downtime, preventing users from accessing the application or its features. Since the exploit is public, attackers may actively target unpatched systems.

Compliance Impact

This vulnerability causes a denial of service via remote manipulation of the labels argument in the Conversation Handler component. While it does not directly expose sensitive data, a denial of service could impact availability of systems handling personal or health data, potentially violating GDPR's integrity and availability principles or HIPAA's access controls and availability requirements.

Mitigation Strategies

Immediately restrict access to the vulnerable endpoint /enc-fwk-data/api/v3/conversations/<ID>/events. Update Eleveo Quality Management to the latest patched version if available. Monitor network traffic for unusual requests targeting this path.

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