CVE-2026-111709
Received Received - Intake

Insecure Direct Object Reference in WhaTicket Community

Publication date: 2026-10-16

Last updated on: 2026-10-16

Assigner: VulnCheck

Description
WhaTicket Community through commit cf04795 contains an insecure direct object reference vulnerability that allows authenticated agents to access other agents' tickets because ShowTicketService performs no ownership or queue checks. Attackers can supply another agent's ticket id to GET /tickets/:ticketId and /messages/:ticketId to read full message history and POST WhatsApp replies.

CVSS Scores

EPSS Scores

Probability:
Percentile:

Meta Information

Published
2026-10-16
Last Modified
2026-10-16
Generated
2026-10-16
AI Q&A
2026-10-16
EPSS Evaluated
N/A
NVD
CVE-2026-111709
EUVD
EUVD-2026-103001

Affected Vendors & Products

Showing 1 associated CPE
Vendor Product Version / Range
canove whaticket-community 0

Helpful Resources

Exploitability

CWE
CWE Icon
KEV
KEV Icon
CWE ID Description
CWE-639 The system's authorization functionality does not prevent one user from gaining access to another user's data or record by modifying the key value identifying the data.

Attack-Flow Graph

AI Quick Actions

Instant insights powered by AI
Executive Summary

WhaTicket Community has an insecure direct object reference vulnerability. Authenticated agents can access other agents' tickets by manipulating ticket IDs in URLs. The ShowTicketService fails to verify ownership or queue permissions, allowing unauthorized access to ticket details and message history.

Detection Guidance

Check for unauthorized access to tickets by monitoring GET requests to /tickets/:ticketId and /messages/:ticketId with different ticket IDs. Look for repeated requests with varying IDs from the same authenticated agent.

Impact Analysis

If you are an authenticated agent using WhaTicket Community, attackers could exploit this to read your private tickets and messages. This could lead to data leaks, unauthorized access to sensitive conversations, or misuse of ticket information.

Compliance Impact

This vulnerability could violate GDPR by exposing personal data without authorization. For HIPAA, unauthorized access to ticket messages may compromise protected health information. Compliance failures could result in legal penalties and reputational damage.

Mitigation Strategies

Implement ownership and queue checks in ShowTicketService to validate ticket access. Restrict POST WhatsApp replies to authorized agents only. Update to the latest secure version of WhaTicket Community.

Chat Assistant

Ask questions about this CVE
Hi! I’m here to help you understand CVE-2026-111709. Ask me anything about the vulnerability, its impact, or mitigation strategies.
0/70

EPSS Chart