Personal information that we process

Axxemble processes personal information whenever you use our services and / or because you provide this information to us yourself. Below is an overview of the personal information that we process:

• First and last name
• Address
• Phone number
• E-mail address
• Company name
• Information about your activities on our website
• Internet browser and device type

Our website and / or service does not intend to collect personal information about website visitors under the age of 16. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children. If you suspect that we have collected personal information about a minor without this permission, please contact us via [email protected] and we will delete this information.

Why we process data

Axxemble processes your personal information for the following purposes:

• To inform you about products and services that we offer
• To be able to contact you if necessary to provide our services
• To inform you about changes to our services and products
• Improve overall customer satisfaction and the effectiveness of our services and products

How long we store data

Axxemble will not store and maintain your personal information any longer than is strictly necessary to achieve the purposes for which your personal information is collected. Our retention period(s) are:

• Data website visits: maximum 1 year (after that, traceability is removed as much as possible)
• Contact details based on the contact form: up to a maximum of 3 years after the last contact (unsubscribe earlier is possible)
• Contact details customers: up to 3 years after the expiry of contracts (unsubscribing earlier is possible)
• Personal information related to the financial administration: at least 7 years (legal obligation)

Share with others

In principle, Axxemble does not provide personal information to third parties. Only if this is necessary for the execution of our agreement with you or to comply with a legal obligation it can be deviated from.

Tracking website visits

Axxemble only uses technical / functional cookies and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings.

We can also optimise our website with this information. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

View, correct or removal of personal information

You have the right to view, correct or request removal of your personal information. You can send a request for viewing, correction or removal to [email protected]. To ensure that the request has been lawfully made, we may ask you to view a copy of your ID. Axxemble will respond to your request as soon as possible, but within four weeks.

Security

Axxemble takes the protection of your personal information seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you feel that your personal information is not properly secured or there are indications of abuse, please contact [email protected].

Do you have any questions? Please feel free to contact us via: [email protected] or by phone: +31(0)85 303 8429.