CVE-2026-101672

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Oracle Call Center Technology Remote Code Execution

Publication date: 2026-10-20

Last updated on: 2026-10-27

Assigner: Oracle

Description

Vulnerability in the Oracle Call Center Technology product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Difficult to exploit vulnerability allows unauthenticated attacker with network access via RMI to compromise Oracle Call Center Technology. Successful attacks of this vulnerability can result in takeover of Oracle Call Center Technology. CVSS 3.1 Base Score 8.1 (Confidentiality, Integrity and Availability impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:H/A:H).

CVSS Scores

EPSS Scores

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Meta Information

Published

2026-10-20

Last Modified

2026-10-27

Generated

2026-11-10

AI Q&A

2026-10-21

EPSS Evaluated

2026-11-08

NVD

CVE-2026-101672

EUVD

EUVD-2026-106076

Affected Vendors & Products

Vendor	Product	Version / Range
Oracle Corporation	Oracle Call Center Technology	12.2.3

Helpful Resources

Exploitability

CWE

KEV

CWE ID	Description
CWE-284	The product does not restrict or incorrectly restricts access to a resource from an unauthorized actor.

Attack-Flow Graph

Executive Summary

This is a vulnerability in Oracle Call Center Technology within Oracle E-Business Suite. It affects versions 12.2.3 to 12.2.15 and allows an unauthenticated attacker with network access via RMI to potentially take over the system. The vulnerability has a CVSS base score of 8.1, indicating high impact on confidentiality, integrity, and availability.

Detection Guidance

Detection of this vulnerability requires checking for vulnerable versions of Oracle Call Center Technology (12.2.3-12.2.15) and monitoring network traffic for RMI access to the affected component. Review Oracle E-Business Suite logs for unauthorized access attempts or unusual activity in the Oracle Call Center Technology module.

Impact Analysis

An attacker could exploit this to gain full control of the Oracle Call Center Technology system. This could lead to unauthorized access to sensitive data, disruption of services, or further compromise of connected systems. The high CVSS score suggests significant risk if exploited.

Compliance Impact

This vulnerability could lead to unauthorized access or disclosure of sensitive data, which may violate GDPR, HIPAA, or other regulations. Compliance failures could result in legal penalties, fines, or reputational damage due to compromised data integrity and confidentiality.

Mitigation Strategies

Apply the latest Oracle Critical Patch Update (CPU) for Oracle E-Business Suite to address the vulnerability in the Call Center Technology component.

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EPSS Chart

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