Improper Authorization in Eleveo Call Recording Software

Executive Summary

This vulnerability exists in Eleveo Call Recording Software version 9.7.0, specifically in an unknown function within the file /callrec/userAddAction.do. It involves improper authorization caused by manipulation of the argument 'role'. An attacker can exploit this remotely to bypass authorization controls.

Useful 0 Not Useful 0

Detection Guidance

This vulnerability involves improper authorization through manipulation of the 'role' argument in the /callrec/userAddAction.do endpoint of Eleveo Call Recording Software 9.7.0. Detection can focus on monitoring HTTP requests targeting this specific endpoint with unusual or unauthorized 'role' parameter values.

Network or system administrators can use web server logs or network traffic inspection tools to identify suspicious requests to /callrec/userAddAction.do that include role parameter manipulations.

Example commands to detect such activity might include using grep on web server logs to find requests to the vulnerable endpoint, such as:

• grep "/callrec/userAddAction.do" /var/log/apache2/access.log
• grep "role=" /var/log/apache2/access.log | grep "/callrec/userAddAction.do"

Additionally, network monitoring tools like Wireshark or intrusion detection systems can be configured to alert on HTTP requests containing the /callrec/userAddAction.do path with role parameters.

Useful 0 Not Useful 0

Impact Analysis

Exploiting this vulnerability can lead to unauthorized actions within the Eleveo Call Recording Software, potentially allowing an attacker to perform operations they should not be permitted to do. This can compromise the confidentiality, integrity, and availability of the system, as indicated by the CVSS scores showing impacts on all three aspects.

Useful 0 Not Useful 0

Compliance Impact

The vulnerability involves improper authorization due to manipulation of the argument role in Eleveo Call Recording Software, which could lead to unauthorized access or actions.

Such unauthorized access or privilege escalation could potentially impact compliance with standards like GDPR or HIPAA, which require strict access controls and protection of sensitive data.

However, the provided information does not explicitly state the direct effects on compliance with these regulations.

Useful 0 Not Useful 0

Mitigation Strategies

Immediate mitigation steps include restricting access to the /callrec/userAddAction.do endpoint to authorized users only, for example by implementing network-level access controls or web application firewall (WAF) rules.

If possible, disable or restrict the functionality related to user role modification until a patch or official fix is available.

Monitor logs for suspicious activity targeting this endpoint and consider applying rate limiting or blocking IP addresses exhibiting exploit attempts.

Since the vendor has not responded and the exploit is public, consider isolating the affected system from untrusted networks or applying additional authentication layers.

Useful 0 Not Useful 0