Oracle Customer Care Data Manipulation Vulnerability

Publication date: 2026-08-18

Last updated on: 2026-08-18

Assigner: Oracle

Description

Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Internal Operations). Supported versions that are affected are 12.2.3-12.2.15. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Customer Care, attacks may significantly impact additional products (scope change). Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.7 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:H/A:N).

CVSS Scores

EPSS Scores

Probability:
Percentile:

Meta Information

Published

2026-08-18

Last Modified

2026-08-18

Generated

2026-08-19

AI Q&A

2026-08-19

EPSS Evaluated

N/A

NVD

CVE-2026-70778

Affected Vendors & Products

Vendor	Product	Version / Range
oracle	customer_care	From 12.2.3 (inc) to 12.2.15 (inc)

Helpful Resources

Exploitability

CWE

KEV

CWE ID	Description
CWE-UNKNOWN

Attack-Flow Graph

Executive Summary

This is a vulnerability in Oracle Customer Care within Oracle E-Business Suite. It affects versions 12.2.3 to 12.2.15. The flaw allows a low-privileged attacker with network access via HTTP to potentially compromise the system. Exploitation requires human interaction from someone other than the attacker.

Impact Analysis

An attacker could exploit this to create, delete, or modify critical data in Oracle Customer Care. They could also gain unauthorized access to sensitive data. The impact includes confidentiality and integrity breaches, with a CVSS score of 8.7 indicating high severity.

Mitigation Strategies

Apply the latest Oracle E-Business Suite patches for Oracle Customer Care versions 12.2.3 to 12.2.15. Restrict network access to HTTP interfaces and enforce strong authentication for low-privileged users. Monitor for unauthorized data modifications or access attempts.

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